Sample report

The report

A PDF and a private link, within 24 hours of the clean. Every detail in this sample is made up.

Download the sample PDF

NX-NYC-0000-EXExample

Move-out report

Apartment
1 BR, 1 bath · New York, NY
Clean
Sat, Nov 28, 2026 · 9:12 a.m. to 1:41 p.m.
Cleaning company
Named in your report
Photos
34 · SHA-256 on file

1Summary

  • Job-card items checked20 of 20
  • Items flagged1
  • Landlord deadlineMon, Dec 14, 2026
  • Re-clean window open untilSat, Dec 5, 2026

2Room by room

Kitchen7 of 7 · 9 photos

  • Inside the oven, racks and broiler drawer1:02 p.m.
  • Inside the fridge and freezer1:04 p.m.
  • Cabinets and drawers, inside and out1:05 p.m.
  • Counters, backsplash, sink and faucet, descaled1:06 p.m.

Bathroom4 of 4 · 7 photos

  • Tub, shower, tile and glass, descaled1:15 p.m.
  • Toilet inside, outside and base1:16 p.m.
  • Sink, vanity, mirror and medicine cabinet1:17 p.m.

Bedroom and living room6 of 6 · 14 photos

  • Closet shelves and rods1:24 p.m.
  • Baseboards wiped by hand1:29 p.m.
  • Floors vacuumed and mopped, corners too1:31 p.m.

3Flagged

Scuff by the entry door

Lower panel, inside face. Not removable without paint, so left as is. The same scuff appears in the move-in photos.

Photo 33 · 1:36 p.m. · also in the move-in photos, Aug 31, 2024

4Your landlord’s deadline

Keys back

Mon, Nov 30, 2026

14 days

Deposit or itemized statement due

Mon, Dec 14, 2026

Under New York General Obligations Law § 7-108(1-a)(e). Inspection window, if you gave at least two weeks’ notice: Monday, November 16 to Monday, November 23.

5New York’s deposit rules, on one page

  • A deposit can’t be more than one month’s rent.
  • 14 days after you move out: deposit back, or an itemized statement. Miss it, and the landlord loses the right to keep any of it.
  • No deductions for ordinary wear and tear. In a dispute, the landlord shows a deduction was reasonable.
  • Rent-controlled apartments and some senior housing follow different rules.

The full New York page, with sources.

6Request letter template

[Today’s date]

[Landlord or management company]
[Their mailing address]

Re: Security deposit for [apartment address and unit]

I moved out of [apartment address and unit] and returned the keys on [keys-back date]. My security deposit was [deposit amount].

Under New York General Obligations Law § 7-108(1-a)(e), a landlord has 14 days after a tenant moves out to return the deposit or give an itemized statement of any amount kept, with the reasons.

As of today I haven’t received [the deposit / an itemized statement]. Please send [the deposit / the balance and an itemized statement] to [your mailing address or payment details] by [date].

I have a dated photo record of the apartment’s condition when I moved out and can share it.

[Your name]
[Your phone or email]

General information in fill-in-the-blanks form, not legal advice. You fill it in and send it yourself; we never contact your landlord.

7Photo log

Sample photo log: photo number, room, server time and SHA-256 fingerprint
#RoomReceived (ET)SHA-256
07Kitchen1:02:18 p.m.9f2c41d8…b3e07a
09Kitchen1:04:40 p.m.0d7e9a15…c41f22
19Bathroom1:15:07 p.m.41aa07e2…5d19c4
24Bedroom1:24:31 p.m.e8b3302c…7a90d1
31Living room1:31:46 p.m.5c66f1b9…02e3af
33Entry1:36:02 p.m.b71d48e0…9c5e16

28 more photos in the full file. Fingerprints are shortened in this sample; real reports print them in full.

SHA-256

How timestamps and fingerprints work

Our server times every photo and keeps a fingerprint of the original, so a swapped photo would show.

  • Straight from the camera to us. The crew shoots through our capture page, which uploads each photo straight to us.
  • Timed by our server. We record the time each file reached our server. A phone’s own clock can be set to anything; ours can’t be changed by whoever took the photo.
  • A fingerprint for every file. We save a SHA-256 hash of each original. Change a single pixel and the fingerprint no longer matches. If a photo is ever questioned, we can produce the original and show that it matches.
  • What it doesn’t do. How much weight a landlord or a court gives the report is up to them. We don’t promise how it will be received.

Try it

SHA-256computing…

Change one character and watch the whole fingerprint change.

SHA-256no photo picked

Worked out right here in your browser. The photo isn’t uploaded anywhere.

Retention and deletion

  • Originals and their fingerprints are kept for 24 months, and your private link works for that long.
  • Want them gone sooner? Pick “My report or photos” on our contact form and we delete them. After that we can’t prove a photo matches.
  • Crews photograph rooms only; people and documents stay out of the shot. Location data is removed from the copies in your report.

Details in our privacy policy.

Handing back keys soon?

Price it with a size and a date. We ask for your email only after you’ve seen the number.