Replies Monday to Friday
Contact
Questions about a booked clean, your report or a re-clean? Write to us here. Prices and bookings are quicker on the price page.
Write to Neat Exit
Sent
Message received
We answer messages on weekdays, within 1 business day.
Quicker routes
- A price or a date. The price page shows your total as you go, tax included.
- A booked clean. Reply to your confirmation email with the new date or size.
- A re-clean. Reply to your report email with the landlord’s note, within 7 days of your clean.
- Cleaning companies. Pick “I run a cleaning company” as the topic and say which boroughs you cover.
- Common questions. The clean, the report and the deposit rules, answered on the questions page.