For NYC renters handing back keys

Move-out cleaning with a photo report.

A vetted crew deep-cleans your apartment. Within 24 hours: timestamped photos of every room, NY deposit rules, a letter template.

Home size

Saturday, November 28 · +$50 within 3 days

1 bedroom, 1 bath: $339, tax included

See a sample report

You pay after the clean. $0 today.

One price per apartment

  • Studio $289
  • 1 BR $339
  • 2 BR $449
  • 3 BR $569 (2 baths)
  • Tax included
  • Report within 24 h

How it works

Three steps, one price.

Price first. Email second. Card after the clean.

  1. 1

    Pick your size and date

    You pick a size and a date. Your price and a copy of your request land in your inbox.

    2 BR · Sat, Nov 28$449

  2. 2

    A vetted crew cleans

    The crew cleans to our written job card, then photographs every room from the shot list.

    Cleaning companyNamed in writing before you say yes

    AccessYou don’t need to be home

  3. 3

    Your report within 24 hours

    Timestamped photos of every room as a PDF and a private link, then your invoice.

    Kitchen · 14 photos10:42 a.m.

    Bath · 9 photos11:05 a.m.

What you get

Everything in one price.

Everything below is included, so there’s no surprise line item for the fridge.

The deep clean

Inside the oven, fridge and cabinets. Baseboards by hand.

  • Inside the oven, racks and broiler drawerKitchen
  • Inside the fridge and freezerKitchen
  • Tub, shower, tile and glass, descaledBath
  • Baseboards wiped by handEvery room
Full checklist

The photo report

30 to 60 timestamped photos of every room, as a PDF and a private link.

Move-out reportExample

1 BR, 1 bath · Sat, Nov 28 · 34 photos

  • Kitchen · 14 photos10:42 a.m.
  • Bath · 9 photos11:05 a.m.
  • Bedroom · 11 photos11:31 a.m.
  • Scuff by the entry door, there before the cleanFlagged · photo and note

The deposit guide

New York’s rules on one page, plus a letter template you fill in and send yourself.

Request letter Fill-in template

I moved out of apartment and unit and returned the keys on keys-back date. My security deposit was amount.

New York deposit rules

The deadline

Your landlord’s legal deadline, worked out from your move-out date.

Your landlord has until Monday, December 14, 2026 to return your deposit or send an itemized statement of anything kept.

Rent-controlled apartments and some senior housing follow different rules. General information, not legal advice.

Pricing

One price per apartment. Tax included.

You pay after the clean.

Extra bathroom and add-ons
  • Extra bathroom+$70
  • Interior windows and tracks$45
  • Wall spot-cleaning$45
  • Balcony or terrace$35
  • Heavy pet hair$45
  • Clean within 72 hours$50

Prices assume an empty apartment in typical move-out shape. If yours needs more, we send the new price before you say yes.

What we promise

  • If your landlord, super or management cites a job-card item in writing within 7 days, a crew comes back within 72 hours at no charge. If the building won’t let us back in, we refund 25% of your clean for each cited room, up to the full price.
  • $25 comes off if the report takes longer than 24 hours.
Read the promise

What we can’t do

  • Promise your deposit back
  • Give legal advice
  • Contact or negotiate with your landlord
  • Repairs, paint, carpet shampoo or junk hauling

Questions

Good to know before you book.

The short answers. The full list lives on the questions page.

Will this get my deposit back?

We can’t promise that, and nobody honest can. We control the clean and the record of it.

Who does the cleaning?

An independent cleaning company we’ve vetted, named in your confirmation email before you say yes. Expect two cleaners for about four to six hours, depending on size.

Do I have to be there on clean day?

No. A key with your doorman, your super or a lockbox works. We need access during your arrival window, working lights and hot water.

What if my place needs extra work?

Tell us in the form, or upload a few photos. If it needs extra time (heavy grease, smoke residue, a lot of pet hair), we send you the new price before you say yes. Never on the day.

Can I get just a report, or a move-in record?

Yes. A self-shot report on its own is $39: we send a guided shot list, you take the photos, and we build the timestamped report within 24 hours. Book a move-out clean and your next apartment’s move-in record is on us, used within 60 days.

How the move-in record works

Are you in Chicago?

Not yet. Chicago is next: join the list on our Chicago rules page and we’ll email you once crews there are signed.

Chicago rules and the list

All questions

Handing back keys soon?

Price it with a size and a date. We ask for your email only after you’ve seen the number.